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FREQUENTLY ASKED QUESTIONS

  • Do you offer warranties or refunds?
    Yes, we provide a limited warranty on our paddles. Please refer to our return policy for more details.
  • Do you offer international shipping?
    Yes, we ship internationally! Delivery times and costs vary depending on your location.
  • Where can I purchase Palakol gear?
    You can shop on our website or reach out via facebook/instagram to place your order.
  • Can I customize my paddle?
    At this time, we do not offer customization, but stay tuned for updates on future options!
  • Can I try the paddles before buying?
    Yes, we often host demo days where you can test our paddles. Follow us on social media for event updates!
  • Do you offer discounts for bulk or group purchases?
    Yes, we have special pricing for bulk orders. Contact us for more details.
  • Where can I find reviews or testimonials about your products?
    You can find customer reviews on our website and social media pages.
  • Do you sell other gear besides paddles?
    Yes, we also offer pickleball accessories, such as paddle covers, apparel, and more!
  • How long does it take to receive my order?
    Orders within the U.S. typically arrive within 3-7 business days, while international shipping may take longer.
  • Do you sponsor players or events?
    Yes, we love supporting the pickleball community! Reach out to us to learn more about sponsorship opportunities.
  • How can I contact your customer service?
    You can reach us via email, social media, or through the contact form on our website.
  • Do you have paddles for kids?
    Yes, we will have paddles specifically designed for kids to help them develop their skills in pickleball.
  • What is the best paddle for beginners?
    We recommend our lightweight and balanced paddles designed for better control and ease of use.
  • How do I care for my Palakol paddle?
    Keep your paddle clean by wiping it with a damp cloth after use and store it in a paddle cover to maintain its quality. Or use a paddle eraser to remove the debris from the surface.
  • What makes Palakol paddles different from other brands?
    Palakol paddles combine performance, quality, and a design inspired by Filipino heritage, perfect for players of all levels.
  • What are the available sizes and weights for your paddles?
    Our paddles come in a range of weights and sizes to match different playing styles and preferences.
  • What materials are used in your paddles?
    Our paddles are made with high-quality materials like carbon fiber and polymer cores for durability and precision.
  • Are Palakol paddles suitable for beginners and advanced players?
    Yes! We offer paddles designed to suit every skill level, from beginners to seasoned pros.
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